General terms and conditions for Résidence Callas

The terms below apply to your stay at Résidence Callas.

Last updated:

Résidence Callas
23 rue Saint-Eloi, 83830 Callas, France
reception@residence-callas.com · +33 (0)6 63 98 38 00

Booking and payment

  • The reservation is only confirmed once Résidence Callas has received a deposit or full payment, depending on the booking conditions.
  • Payment can be made by bank transfer, credit card or cash on arrival, unless otherwise agreed.
  • Prices are stated in euros (€) and include VAT.

Cancellation and changes

  • Cancellation up to 14 days before arrival: the deposit is refunded in full.
  • Cancellation less than 14 days before arrival: the deposit is non-refundable.
  • In case of no-show or early departure, the full amount for the reserved stay will be charged.
  • Changes to the reservation can only be made by agreement and are subject to availability.

Check-in and check-out

  • Check-in: from 15:00
  • Check-out: by 11:00
  • Late check-out can be arranged by prior agreement and for an additional fee.

Stay and responsibilities

  • Résidence Callas reserves the right to charge for any damage caused to rooms or hotel property.
  • Smoking indoors is not permitted.
  • Pets are not allowed.

Disclaimer

  • Résidence Callas accepts no responsibility for guests’ personal belongings during their stay.
  • The hotel cannot be held liable for delays, changes or cancellations due to force majeure (e.g. natural disasters, strikes, government intervention, etc.).

Personal data

  • Your information is treated confidentially and used only in connection with your reservation and stay.
  • Enquiries submitted via the contact form are deleted automatically after 12 months.
  • Contact us for further information about our privacy policy.

Contact

For questions or further information, please contact us at:
reception@residence-callas.com